I have an update from the Whatacustomerservice post from March 21. I received a call from a gentleman who seems to know what he is doing with Whatburger. He just wanted to follow up on my email I sent Whataburger. I explained what happened. He was very apologetic. He was concerned that my mother and I had wait as long as we did. He was concerned that I would stop going to that location. I assured him I didn’t want to since Postman loves Whataburger and it was close to our abode. It was a very pleasant conversation and I thanked him for contacting me. He said he was going to send me a letter of apology and he was going to throw in some coupons for me. Overall I was very pleased with the response I received from Whataburger. I still may wait a few months or so before returning to the store, but hey sometimes if you are nice and pleasant with your complaint you get results.